Frequently Asked Questions

 

 

Interactive Query System (IQS)

Q: What is the Interactive Query System (IQS)?
A: The IQS is an advanced energetic communication tool that allows your body to share what it’s prioritizing for healing and balance. It opens a direct digital dialogue with your body’s innate intelligence, providing insight into both physical and energetic stress patterns.

Q: How does the IQS work?
A: The IQS uses safe, non-invasive biofeedback technology to interact with your body’s natural energy field. Reading and interpreting subtle frequency responses it helps identify areas of energetic stress and imbalance. These insights may guide your session findings and the creation of optional IQS-imprinted remedies such as HeartSong Collection™ Drops or the Stillness Oil Blend™.

Q: Is the IQS safe?
A: Yes — completely. The IQS is a non-invasive, energetically based system designed to harmonize with your body’s natural flow, with no needles, chemicals, or side effects.

Q: Can the IQS diagnose medical conditions?
A: No. IQS findings do not diagnose or treat medical conditions. For any medical diagnosis or treatment, please consult a licensed medical professional. The IQS provides energetic insights, not medical advice.

HeartSong Collection™ Drops

Q: What are the HeartSong Collection™ drops and Stillness Oil Blend™?
A: Both are IQS-imprinted energetic remedies created uniquely for you after your session:

  • HeartSong Collection™ Drops — Vibrational formulas imprinted with your body’s Stress and Viability Profile findings, supporting emotional balance, resilience, and vitality.

  • Stillness Oil Blend™ — A custom jojoba-based oil (lavender, peppermint, frankincense, or rose) imprinted with your Storm Profile findings. Used for your swish-and-release or meditation practice, it promotes grounding, release, and calm.

Q: How do these remedies work?
A: Each acts like a frequency “message,” reminding your body of its natural harmonic patterns. They’re not medications — they offer energetic information your body can recognize and use to rebalance itself.

Q: Are these included with the session fee?
A: No — the session fee covers your consultation only. HeartSong Collection™ Drops and the Stillness Oil Blend™ are optional energetic supports that can be added after your session. If chosen, they are custom-prepared, imprinted, and shipped to you.

Q: How should I use them?
A: HeartSong Collection™ Drops:
The number of drops, frequency, and duration are not preset. These details are identified during your session through the Interactive Query System (IQS), which communicates directly with your body’s intelligence. Your body determines how many drops it needs, how often, and for how long. You’ll receive those personalized instructions in your post-session notes, based on what your body requests in real time.

Stillness Oil Blend™:
The Stillness Oil Blend™ is created by combining jojoba oil with your body’s selected essential oil (lavender, peppermint, frankincense, or rose) and then imprinting the blend using the IQS system with the energetic findings from your Storm Profile Session.

You’ll use it as part of your swish-and-release recalibration practice. Apply the oil between the C1 and C2 vertebrae using the roll-on applicator, then perform the swish-and-release motion to help your nervous system reset and release stored energetic stress.

Repeat the exercise until all the oil in the vial has been used. This process helps your body integrate the energetic shifts from your session — supporting grounding, balance, and inner calm.

Online Consultation

Q: What happens during an online consultation?
A:During your 60–90 minute video session, we use the IQS to explore your body’s current “storm” — the energetic map of stress patterns, imbalances, and unmet needs. You’ll receive your personalized Storm Profile Report, real-time insights, and optional recommendations for IQS-imprinted drops or oils to extend your results beyond the session.

Q: How long does an online consultation take?
A: Your session is scheduled for up to 90 minutes. Most sessions last about 60 minutes, but extra time is allowed if your body has more to process.

Q: How do I prepare?
A:

  • Be in a quiet, private space.

  • Have stable internet, a notebook, and water nearby.

  • Set an intention to listen — your body will do the rest.

 

Q: Will I receive drops or oils after my session?
A: Only if you choose to. Remedies are created using your specific session data, imprinted with your findings, and shipped within 5–7 business days. (U.S. shipping included; international shipping extra.)

Customized Protocol

Q: Do I have to follow a full protocol?
A:

No. The Storm Profile Session and the HeartSong Collection™ Customized Protocol are two distinct offerings.

The Storm Profile Session includes your personalized energetic scan, Storm Profile report, and optional IQS-imprinted remedies (HeartSong Collection™ Drops or Stillness Oil Blend™ or both). You’ll also receive simple guidance for continuing your recalibration process at home, based on what your body reveals during the session.

The HeartSong Collection™ Customized Protocol is a separate option — a comprehensive energetic plan created through the IQS system that includes all 10 HeartSong formulas and a written usage guide. This option does not include a live session.

 

General Questions

Q: If the changes are subtle, how will I know?
A:  Your body’s shifts often begin as subtle awareness — better sleep, calmer thoughts, emotional lightness. We recommend journaling your experiences daily to notice gradual patterns of harmony and clarity. Progress not tracked will never be visible.

Q: Do you have any other products for sale?
A:

Yes — we offer two additional IQS-imprinted support formulas that are pre-prepared and available to anyone. These are not custom-imprinted from your session findings but are designed as general energetic supports:

  • CrystalGuard™ — A pre-imprinted vibrational shield designed to support your energetic field’s strength and clarity. This blend offers general resilience and protection from external energetic influences.
    💧 Pricing: $35 (up to 1,200 drops) · $45 (over 1,200 drops)

  • EveryDayGuard™ — A gentle, daily-use pre-imprinted formula that helps buffer your system from emotional and environmental stressors, promoting steadiness and calm throughout your day.
    💧 Pricing: $35 (up to 1,200 drops) · $45 (over 1,200 drops)

These two formulas are pre-imprinted to carry their specific energetic signatures and do not require a session to purchase. They can be used as ongoing support between or alongside your Storm Profile Sessions or as a standalone.

Q: What is the cost of a consultation and optional remedies?
A:

  • Storm Profile Session: $197 (session only).

  • HeartSong Collection™ Drops: $35 (up to 1,200 drops) or $45 (over 1,200 drops).

  • Stillness Oil Blend™: $15 (Lavender or Peppermint) · $25 (Rose or Frankincense).
    U.S. shipping included; international shipping available.

  • HeartSong Collection™ Customized Protocol: $197 (includes 10 HeartSong formulas and your personalized written protocol; no add-ons required).

 

Security & Confidentiality

Q: Is this client center and my data secured and safe? A: Yes! In fact, there are 3 levels of security: provided to keep your data safe and confidential:

  1. Username and password protected;
  2. Verisign Security Certificate protects your data on this site. 
  3. Secured pages (https://)

Q: Is my information confidential? A: Yes. This site is protected by a username/password system. You are the only one who has access to your information.

Accessing The Private Client Area

Q: What is the "Register Now" link, and when would I use it? A: When you "register," I will be notified that your account has been created and will need to activate your account. This could take up to 24 hours.

Q: How do I access your private client area, and how do I log in? A: Click on the Login link in the navigational menu of the website. Then enter the username and password that have been assigned to you. Don't have login information yet?  Contact me so we can get an account created for you.

Q: I have a password that I use for most of my online accounts.  Can I change the password you assigned to me? A: Yes. You will need to log in initially using the password I assigned to you. Once you log in, you can change your password at any time in your Client Profile page, which you find under the FORMS tab.

Q: What if I forget or lose my password and login information? A: If you simply forgot your password, you can still go to the Login page by clicking the Login link. Click on the blue link "forgot password" to the right of the "Login" button, and in the new "Forgot Password" window, enter your username and click on the "Continue" button. You will receive an email shortly with your password included.

If you misplaced both your username and password, contact us and we will forward you your information.

Q: I’m trying to log in, but it will not accept my username or password. What do I do? A: Remember that the login information is case-sensitive, so enter it exactly as it was given to you. Also, type in your login credentials and DO NOT copy/paste it, as this procedure can include empty spaces, which count in a password, thus rendering it incorrect. Again, if you do not remember your login credentials, you can contact me via email, and I'll forward them to you.

Scheduling/Rescheduling Appointments

Q: What if I need to reschedule my appointment? A: It's easy. With at least a 24-hour notice, you can reschedule any appointment by using the online calendar system. Just complete the following steps:

  1. Log in to your Private Client Website Area.
  2. Click on the Calendar Menu.
  3. Locate and click on the desired block of “Available” time (or if you already have an existing appointment, click on the title of your existing appointment that you wish to reschedule)
  4. Click on the "edit" button and change the details of the appointment to correspond with an "Available" block of time.
  5. The calendar will update itself, you'll see your new appointment reflected, and I will receive an email notification letting me know of the change. 

Q: What if I want to cancel my appointment? A: If you cancel your appointment, we will reimburse you the money, minus the $50 cancellation fee.

Q: How can I pay? A: We use Stripe for secure and convenient payment processing. You can pay using major credit cards or other payment methods supported by Stripe.